QUALITY MANAGEMENT SYSTEM/PROCESS CONTROL

See our Quality Policy Statement & Objectives

Gold Tech Industries operates to the requirements held within ISO 9002:94 Quality Systems. The following outline describes what Gold Tech has in place to meet the requirements of each of the elements.

Quality Manual, Rev. 7, 11/10/04

Element 1: Management Responsibility
SOP 01, Revision B
Organizational Chart
Company Quality Policy & Quality Objectives
Quality Policy and Objectives are placed throughout facilities
Management Review Committee are held at least on a weekly basis

Element 2: Quality Planning
SOP 02, Revision B
Standard Operating Procedures (SOP’s) for each of the elements
Work Instructions (WI’s)
Records and Forms

Element 3: Contract Review
SOP 03, Revision F
All RFQ are reviewed by the Technical Process Dept. using the P.O. and Contract review checklist.

Element 4: Design Control (NA)
SOP 04, Revision B (Element is not applicable to Gold Tech

Element 5: Document and Data Control
SOP 05, Revision B
Master list of SOP’s, WI’s & forms place in a master book and their locations. Master List of all specifications in-house and their location
A review and approval is performed on all specifications received
All “Obsolete” documents are appropriately marked

Element 6: Purchasing
SOP 06, Revision C
Gold Tech has an Approved Vendor List (AVL) which is placed in the PO log book for review prior to ordering.
All vendors are reviewed on an annual basis, by means of a Quality Survey, evaluated for quality performance and approved or qualified according to their Quality System.
A review is performed at receiving inspection for product verification against Purchase Order requirements.

Element 7: Customer Supplied Product
SOP 07, Revision D
Customer product received, reviewed and recorded at receiving inspection and protected against loss and deterioration throughout the process.

Element 8: Product ID & Traceability
SOP 08, Revision D
Gold Tech has (WI’s) Plating Flowcharts for EPI division customers and part number specific work orders for our AERO customers.

Element 9: Process Control
SOP 09, Revision E
Work Instructions and work orders are created to assist in maintaining process control.

Element 10: Inspection and Testing
SOP 10, Revision C
Lab testing on each tank is performed on a weekly basis, dependent upon the usage of the tank. Tank testing (using test panels) is performed according to the dictating specification, which is on a monthly basis.

Element 11: Measuring and Test Equipment (Calibration)
SOP 11, Revision B
Calibration list is maintained to record calibration of Temp controllers.
Calibration list is maintained on all Quality inspection and plating instruments, XRF machines, and maintenance equipment.
All calibration lists have a recall system, reviewed on at least on a monthly basis.

Element 12: Verification of Product (Stamp Control)
SOP 12, Revision B
Signatures, Initials or Employee ID are used as a means to verify, certify and release product.

Element 13: Nonconforming Product
SOP 13, Revision D
Gold Tech has a system for identifying and segregating nonconforming product by use of a nonconforming tag and a designated “Bond Area”.
Quality Manager is responsible for the review of all nonconforming product and notifying the customer.

Element 14: Corrective and Preventive Action
SOP 14, Revision B
Gold Tech has a Corrective Action System in place, which includes the Corrective Action forms, Customer Complaint forms and Corrective Action list (showing verification and follow-up). Corrective Actions are discussed at each MRC Meeting.

Element 15: Handling, Storage, Packaging, Preservation & Delivery
SOP 15, Revision C
All customer product is handled while wearing gloves.
All products are packaged and stored in a safe manner that prevents damage, corrosion or deterioration.

Element 16: Quality Records
SOP 16, Revision C
Records are retained for one year or per customer requirements. Quality Records Retention Logs are maintained of all purchase orders place with Gold Tech.

Element 17: Quality Audits
SOP 17, Revision B
Procedures shall be audited on an annual basis use of an audit schedule and audit checklists are created for each procedure

Element 18: Training
SOP 18, Revision B
Job descriptions exist for each position of Management, Processing and Quality
Individual training records are maintained on each employee.
Employee Skills Matrix exists to track the levels of training.

Element 19: Servicing (NA)
SOP 19, Revision A (Element is not applicable to Gold Tech)

Element 20: SPC
SOP 20, Revision C
SPC can be performed at the request of the customer.